Your Patient Experience Goals are Closer Than You Think

Crystallize your vision, and get laser-focused on an action plan.

Patient experience has been listed as a top hospital CEO priority for four years.

The PXP AdvisorTM gets you further, faster

How You Benefit:

Grow Your Confidence

Be the in-house expert. Your private coach helps you develop crucial skills.


Freedom to Start

Start when it's convenient for you. There is no waiting for a course to begin. Your coach is ready when you are.

Get Things Done

Build credibility with C-Suite and board members by crafting a 3-year action plan.


Play and re-play pre-recorded webinars when and where you want, with Baird Group Online Learning.

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Earn Credits

Earn 18 credits toward PXE Certification

With our one-on-one coaching, we help you crystalize your vision and get laser-focused on an action plan that elevates your personal reputation as well as your organization’s patient experience outcomes.

What's Included:


A thorough service audit of your current patient experience improvement structure with recommendations for improvement.


Six months (two sessions per month) of individual coaching with a seasoned patient experience expert (2 on-site & 10 virtual).

Action Plan

A three-year action plan co-created by you and your adviser.


Six pre-recorded webinars designed to build skills needed to lead the patient experience.

Baird Group, 426 McMillen Street, Suite 2, Fort Atkinson, WI 53538

Toll Free: (866)-686-7672 | | Terms and Condtions